iSpot Returns and Warranty Policy

Items must be returned within 14 days and the time starts right after you book your order. Without the original receipt, the return will not be accepted, similarly, the product must be in great condition as it was sent. If, the product has scratches or any defect company will not be liable to accept your returns.

• We make sure that each product is in perfect condition and the customer gets the gadget in the same health. Unfortunately, if you discover any issue regarding the device, the company will be liable to repair only internal issues. So the same condition applies to the warranty. Our warranty secures only internal technical defects, moreover, we will not accept any claims if we come to know the device is misused or attempted for repair by a third party. 
• If customers return the device, it must be with all accessories as it was sent. If the customer fails to meet the conditions, the product will be sent back to the customer.
• Once iSpotPhones receives the return parcel and forwards it to the concerned department, the company has the authority to offer the proper replacement. Still, a customer insists on a full refund, it would depend on the available warranty too.

Faulty Items

If you have received a faulty item, you must return it within 14 days. Your claim will be considered inappropriate if we find any kind of adjustments done with the device or you have approached the third party for repair. A customer must return the product in a fully unlocked condition. You must not set any kind of security measure. If you do not return the faulty product within the given time spawn, we will not be liable to compensate you.